Tag Archives: Customer Service

The Persisting Power of Loyalty

What is loyalty? Loyalty is words combined with actions. It is devotion tested by time. It is steadfast security that grows from a most prized character quality. Theodore Roosevelt said, “It is better to be faithful than famous.” American author … Continue reading

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Appreciation and Morale

As a hard worker, you want to be appreciated. This is simply human nature. We all want to feel our hard work is noticed and appreciated. After all, it only seems fair to be at least appreciated for giving your … Continue reading

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Why You Can Never Nurture Your Leads TOO Much

If you think that you can comfortably stop nurturing your leads as soon as they make that ever-important sale, you’re only seeing one small part of a much larger and more important picture. The fact of the matter is that … Continue reading

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Qualities That Brands With Longevity Share

In the world of business, there is perhaps no commodity more precious than longevity. Getting a brand up and off the ground is one thing – keeping it around for the long-term is something else entirely. Creating longevity will rely … Continue reading

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A Personal Touch Makes a Difference

Marketing is becoming increasingly personalized with the technology available to create templates for customization. More companies are looking for ways to personalize schwag, brochures, and online communications. It is easy to understand why customers love personalization because it means that … Continue reading

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4 Stubborn Business Myths

Entrepreneurs know that owning a small business takes dedication, passion, and hours of concentrated work. You may run into obstacles that test your business and your perseverance, obstacles that are norms in the world of business which each entrepreneur must … Continue reading

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Assumptions are Bad for Business

Most of us create a framework for our world through assumptions about how the world works. Our assumptions are based on past experiences and what we have been taught. However, in today’s mobile-friendly world, assumptions can be dangerous. At the … Continue reading

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